This Privacy Policy describes how SimplifiedMinds Innovative Learn Pvt Ltd and its affiliates (collectively "Company name," "we," "our," "us") collect, use, share, protect, or otherwise process your information/personal data through our website www.mocktestbox.com (hereinafter referred to as "Platform"). You may be able to browse certain sections of the Platform without registering. We do not offer any products/services under this Platform outside India, and your personal data will primarily be stored and processed in India. By visiting this Platform, providing your information, or availing of any product/service offered on the Platform, you expressly agree to be bound by the terms of this Privacy Policy, the Terms of Use, and the applicable service/product terms and conditions. You also agree to be governed by the laws of India, including those related to data protection and privacy. If you do not agree, please do not use or access our Platform.
Collection of Information
We collect your personal data when you use our Platform, services, or otherwise interact with us. This may include personal details such as your name, date of birth, address, telephone/mobile number, email ID, and any information shared as proof of identity or address during signup or registration. Sensitive personal data, such as bank account details, payment information, or biometric data (e.g., facial recognition for certain features), may be collected with your consent in accordance with applicable laws. You may choose not to provide certain information; however, this may limit your ability to use specific services or features on the Platform.
We may track your behavior, preferences, and interactions on the Platform, compiling and analyzing this data on an aggregated basis. Additionally, we collect information related to your transactions on the Platform and any third-party business partner platforms. When a third party collects your personal data directly, you will be governed by their privacy policies, and we shall not be responsible for their practices. If you receive an email or call requesting sensitive personal data (such as debit/credit card PINs or online banking passwords), do not share such information. If you have already provided such details, report it immediately to the appropriate law enforcement agency.
Usage of Information
We use your personal data to provide services, assist sellers and business partners, fulfill orders, enhance customer experience, resolve disputes, troubleshoot problems, and inform you about offers, products, services, and updates. Your data helps us customize your experience, detect and prevent fraud, enforce our terms and conditions, conduct research, and improve our services. If we use your personal data for marketing, you will have the option to opt out. If you do not provide certain permissions, access to some services may be affected.
Sharing of Information
We may share your personal data internally within our corporate entities and affiliates to provide access to services and products. These entities may market to you unless you explicitly opt out. We may also disclose personal data to third parties such as sellers, business partners, logistics providers, payment service providers, and others, as required for service fulfillment, legal compliance, fraud prevention, marketing activities, or enforcement of our user agreement.
We may disclose personal data to government agencies or law enforcement if required by law or in good faith belief that such disclosure is necessary for legal compliance, responding to subpoenas, protecting user rights, or preventing fraud. Similarly, personal data may be shared with third-party rights owners or law enforcement agencies to enforce our policies and ensure user safety.
Security Precautions
We adopt reasonable security practices and procedures to protect your personal data from unauthorized access, disclosure, loss, or misuse. We adhere to strict security guidelines and offer secure server usage to protect your account information. However, due to the nature of internet transmissions, absolute security cannot be guaranteed. Users are responsible for safeguarding their login credentials to prevent unauthorized access to their accounts.
Data Deletion and Retention
You may delete your account via your profile settings on the Platform, which will result in losing all associated account information. Alternatively, you can request account deletion by contacting us. However, account deletion may be delayed if there are pending grievances, claims, or transactions. We retain your personal data only as long as necessary for the purpose it was collected or as required by law. In some cases, we may retain anonymized data for analytical and research purposes or to prevent fraud and future abuse.
Your Rights
You may access, rectify, and update your personal data through the Platform's functionalities.
Consent
By visiting our Platform or providing your information, you consent to the collection, use, storage, disclosure, and processing of your data as outlined in this Privacy Policy. If you provide information about others, you confirm that you have their consent to share such data. You also consent to being contacted via SMS, instant messaging apps, calls, or emails for purposes specified in this Privacy Policy.
If you wish to withdraw consent, you may do so by writing to the Grievance Officer at the contact details provided below. Please mention “Withdrawal of consent for processing personal data” in the subject line. We may verify such requests before acting on them. However, withdrawal of consent will not be retrospective and may result in restricted access to services where the information is required.
Changes to this Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our information practices. Please review it regularly. We may notify you of significant updates as required by applicable laws.